Connecting Stripe for Payments

Scored uses Stripe Connect so all payments go directly into your venue's own Stripe account. You need to connect Stripe before accepting any payments through the platform.

Why Stripe is Required

Scored uses Stripe Connect — a model where each venue connects their own individual Stripe account. This means all registration fees, kiosk POS sales, and fixture payments are processed directly into your bank account via your own Stripe account. Scored never holds your funds. Payouts follow Stripe's standard schedule directly to your nominated bank account.

Connecting Your Stripe Account

  1. Navigate to Settings in the top-right gear icon (or the Settings icon next to your name in the sidebar).
  2. Click the Stripe Connect tab.
  3. Click Connect Stripe Account.
  4. You'll be redirected to Stripe's onboarding flow. Create a new Stripe account or sign in to link an existing one.
  5. Complete Stripe's verification steps — this includes providing your business details and bank account information.
  6. Once approved by Stripe, you'll be redirected back to Scored. Your Stripe account details will now appear on the Payments settings page.

Stripe Connect onboarding is handled entirely by Stripe and typically takes a few minutes. You must complete all of Stripe's requirements before payments can be processed.

What Happens After Connection

Once your Stripe account is connected:

  • All card payments collected through Scored (online registration, kiosk EFTPOS) are processed through your Stripe account.
  • Funds are deposited to your bank account on Stripe's standard payout schedule (typically 2 business days for card payments).
  • You can view payment history, refunds, and payouts directly in your Stripe dashboard as well as in Scored's Financials section.
  • Cash payments collected via the POS are recorded in Scored but are not processed through Stripe.

Managing Stripe from the Dashboard

From Settings > Stripe Connect in Scored you can:

  • View your connected Stripe account status and details.
  • Disconnect your current Stripe account and connect a different one if needed. Note that any pending payouts from the original account will still be processed by Stripe before disconnection takes effect.

For refunds, go to Financials > Revenue & Sales, find the transaction, and click Refund. Refunds are processed back to the original payment method through Stripe automatically.

Stripe Payments
Basics